2009中國(guó)最佳呼叫中心入圍、獲獎(jiǎng)企業(yè)：易方客戶服務(wù)中心

2009/10/15

上海荀聲軟件科技有限公司
易方客戶服務(wù)中心

　　 易方客服中心專業(yè)提供外包呼叫中心服務(wù)和解決方案，是上海最大的外包呼叫中心服務(wù)供應(yīng)商之一。易方作為提供客戶關(guān)系管理的專家，主要從事于外包呼叫中心及電話銷售服務(wù)，公司業(yè)務(wù)立足上海，面向全國(guó)及全球市場(chǎng)。公司擁有一支成熟實(shí)干的管理運(yùn)營(yíng)團(tuán)隊(duì)，在客戶管理管理、市場(chǎng)營(yíng)銷和呼叫中心項(xiàng)目運(yùn)營(yíng)方面擁有十年以上從業(yè)經(jīng)驗(yàn)，曾成功服務(wù)于諸多世界五百?gòu)?qiáng)企業(yè)。

　　 2005年以來(lái)，易方已逐步從出事的400個(gè)席位擴(kuò)展至今日1400個(gè)席位的超大型呼叫中心平臺(tái)，并已為上百家國(guó)際國(guó)內(nèi)的知名企業(yè)提供了互動(dòng)呼叫中心服務(wù)、成功運(yùn)營(yíng)超過(guò)三百多個(gè)項(xiàng)目。
近年來(lái)，易方依托自身的客戶資源和管理優(yōu)勢(shì)，在服務(wù)外包領(lǐng)域不斷創(chuàng)新，不僅用心經(jīng)營(yíng)服務(wù)外包呼叫中心平臺(tái)，同時(shí)擴(kuò)大服務(wù)外包的業(yè)務(wù)內(nèi)涵，拓展全新的服務(wù)外包領(lǐng)域，已成為以一方為品牌，涵蓋多個(gè)服務(wù)外包園區(qū)的綜合性服務(wù)外公供應(yīng)商。

Tangram is one of the biggest call center service provides in shanghai, specialized in call center outsourcing services and solutions. As an expert that provides customer relationship management, Tangram primarily engaged in the call center outsourcing and Tel sales services, our business basiness based in shanghai and also facing the national and global markets. We have a mature management team, most of them have more than 10 years experience and also served in fortune Global 500 companies.

From 2005, Tangram has gradually expands from 400 agents to 1400 agents and become the biggest call center service company in shanghai. Over the years our company has served hundreds of well-know national and international companies and successfully operated for more than 300 projects.

In recent years, we offer more customer value added program through innovative products and services, and experienced management expertise. Tangram is not only providing call center outsourcing services but also comprehensive Business Process of Outsourcing solutions.